VIACTIV - Service 1.12.0

EASY - DIGITAL - SECURE

With "VIACTIV - Service," we offer you digital customer service at the highest level. Save valuable time and unnecessary trips to the mailbox! With our service app, you can quickly and easily take care of many important things online. Do you want to submit your sick leave, have an invoice reimbursed, or change your contact information? You can handle all of this conveniently from your smartphone using our app. With just a few clicks. Wherever and whenever you want.

DIGITAL MAILBOX: MORE OVERVIEW, FULL CONTROL

If you prefer to communicate with us paperlessly, no problem! "VIACTIV - Service" has a digital mailbox where you can securely receive and manage important documents. This way, you stay up to date and keep track of everything!

QUICK & SECURE REGISTRATION

To securely use our service app, you need to register once. But don't worry: you can do this in a few simple steps directly in the app.

Let's get started! Simply download the app, register, and start!

CURRENT FEATURES

• Upload sick leave
• Submit invoices
• Apply for maternity benefits
• Request household help
• Apply for child sickness benefit
• Apply for family insurance
• Request care services (respite care, short-term care, etc.)
• Request a foreign health insurance certificate
• Order an electronic health card
• Request a replacement treatment voucher
• Fill out an accident questionnaire
• Change insurance status
• Send, receive, and manage documents
• Update personal information
• Access important service numbers at a glance

SECURITY:

• 100% protection of your data
• 2-factor authentication before using the app
• Compliance with all legal data protection regulations

ONGOING DEVELOPMENT

VIACTIV continuously enhances its digital service offerings and the features of the "VIACTIV - Service" app. We will inform you regularly about any updates here. If you miss a feature, simply email us at digital@viactiv.de. We look forward to your ideas!

REQUIREMENTS FOR USE:

• Insured with VIACTIV Health Insurance
• Android version 8.0 or higher
• No device with modified operating system, e.g., jailbreak (unauthorized mechanism to bypass security/usage restrictions)